At Palmeraies, we strive to provide you with a seamless shopping experience, from browsing our products to receiving your order at your doorstep. Here’s what you need to know about our shipping policy:

Shipping Options and Rates

We offer several shipping options to meet your needs. During checkout, you will be able to choose from the available options based on your shipping destination and the weight of your order. Shipping rates are calculated based on the shipping option you choose, the weight of your order, and your location.

Processing Time

We process orders within 6-8 business days of receiving them. Please note that processing time may be longer during peak seasons or holidays.

Delivery Time

Delivery time varies depending on the shipping option you choose and your location. Here are the estimated delivery times for different regions:

USA & Canada: 12-20 business days
Europe & UK: 10-18 business days
Please note that these are estimated delivery times and are not guaranteed by Palmeraies.
Once your order has shipped, you will receive a tracking number via email so you can track your package.

Tax and Customs Responsibilities

Please note that all taxes, customs duties, and fees charged by the destination country are the responsibility of the buyer. We are not responsible for any delays or additional fees caused by customs inspections. We recommend that you check with your local customs office for more information about any potential fees or restrictions.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package on the shipping carrier’s website.

Shipping Delays

While we make every effort to ensure timely delivery of your order, there may be factors outside of our control that could cause shipping delays. These may include weather, natural disasters, or shipping carrier delays. We appreciate your patience in such cases and will do our best to keep you informed of any delays.

Shipping Issues

If you have any issues with your shipment, such as a missing or damaged package, please contact us immediately at [email protected], or Whatssap at +2127608203017. We will work with you and the shipping carrier to resolve the issue as quickly as possible.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Thank you for shopping with Palmearaies.